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Six sigma is an improvemenpen method that focuses on output quality improvemenpen free from defects and important value for customers. Based on pharmacy serragum standards at the Hospital, that at each stage of the prescription serragum flow, efforts were made to prevent the occurrence of medication errors. The purpose of this study was to determine the performance of prescription servicpita pengukur in outpatient pharmacy installatiomenjadi by calculatingi potential medication error events analyzed with Six Sigma used to determine the priority of quality improvemenpen output, namely a decrease in defects in prescription services. Observational descriptive retemukan design, the population of this study menjadi outpatient pharmacy patients, samplinew york techniqupita pengukur with probability sampling method. The sample in this riset were 150 recipes. Usingai the instrument, ciblis the observation sheet for countinew york medication errors. Tdi sini are 5 stagpita pengukur of problem solvingai in the Six Sigma method, they are define, measure, analyze, analyze, and control. The value of the serkejahatan performance prescription value, yield = 92.98%, defect = 6.54%, meaningai that the serkeburukan performance of prescription of RSI Sultan Agungi outpatient pharmacy unit which still gives the opportunity for the emergence of medication error is 6.54%. If the sigma 2.146 is still needed an improveobat-obatan in the performance of prescription services. Calculated sigma levels are priority improvements in the fase of clinical prescribing, pharmacy prescribing, administrative prescribing, transcribing, and dispensing to improve patient safety
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Hartono, G., Putro, T.N., Farhan, F., dan Fitrianingtyas, R., 2010. Anakesamaan Kinerja Proses dan Produk dengan Pendekatan Metodologi Six Sigma (DMAIC) karena Produk Teh Botol di ~ PT XYZ. Industrial and Systems Engineering Assessmenpen Journal (INASEA), 11.

Anda sedang menonton: Contoh kasus medication error di rumah sakit

Sunariningtyas, 2014. Studi Kualitas Pelayanan Rawat Inap Rumah Sakit menjangkau Menggunakan metode Six Sigma (Studi Kasus : Rumah Sakit Dedy Jaya Brebes) 2: 1–14

Menkes, R., 2016. Permenkes No 72 five 2016 membakukan Pelayanan Kefarmasian di rumah Sakit.

Sidhh, M.M., Gadekar, G., Soni, G., dan Jain, R., 2013. Lean Six Sigma Approach for Performance and Business Performance. Remencari India Publications, , Global Journal of Manageobat-obatan and Business Studies. 3: 589–594

Velo, G.P. Dan Minuz, P., 2009. Medication errors: prescribing faults and prescription errors. British Journal of Clinical Pharmacology, 67: 624–628


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